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Privacy Policy, Terms & Conditions



The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to John M. Harris Co. indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by John M. Harris Co. . John M. Harris Co. reserves the right to make changes to this site and these terms and conditions at any time.

John M. Harris Co. Privacy Policy

When you place an order with John M. Harris Co. , we ask for your name, your billing address, the address for shipment of the order, your credit card number,the security code and its expiration date as well as your email address. We consider this information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.

Copyright and Trademark Notice

This site is owned and operated by John M. Harris Co. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of John M. Harris Co. , Copyright 1998, ALL RIGHTS RESERVED. All graphics as well as, audio and video clips are the sole property of John M. Harris Co. or their respective content providers. All software used on the site is the sole property of John M. Harris Co. or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without John M. Harris Co. 's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

John M. Harris Co., trademarks or service marks of John M. Harris Co. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of John M. Harris Co. All other trademarks or service marks are property of their respective owners. The use of any John M. Harris Co. trademark or service mark without John M. Harris Co. 's express written consent is strictly prohibited.

Disclaimer and Limitation of Liability

All of John M. Harris Co. products are guaranteed against defects for 30 days from the date of the invoice. EXCEPT AS EXPRESSLY STATED HEREIN, John M. Harris Co. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE John M. Harris Co. SITES. EXCEPT AS EXPRESSLY STATED HEREIN, John M. Harris Co. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO John M. Harris Co. ARISING FROM ANY PRODUCT SOLD ON THE John M. Harris Co. SITES SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL John M. Harris Co. , ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

Disclaimer and Limitation of Liability as to the Web Site

THE John M. Harris Co. WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". John M. Harris Co. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE John M. Harris Co. SITE, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. John M. Harris Co. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT John M. Harris Co. , ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE John M. Harris Co. SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, John M. Harris Co. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. John M. Harris Co. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, John M. Harris Co. shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. John M. Harris Co. reserves the right at any time after receipt of your order to accept or decline your order for any reason. John M. Harris Co. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1000.00 (US) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Payment Methods

Credit Cards - We accept most all major credit cards including, Visa, MasterCard, and Pay Pal. There is no surcharge for using your credit card to make purchases with John M. Harris Co.. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Money Orders, Cashier's Checks, Company Checks, & Personal Checks - John M. Harris Co. accepts money orders, cashier's checks, personal checks, and company checks in US Dollars only. Orders are processed upon receipt of a money order or cashier's check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. John M. Harris Co. cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $50.00 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods.

Shipping Policy

Pricing for all items listed on this website do not include, delivery charges unless otherwise stated. Typical delivery charges for caskets range from $100-$350 to most major metropolitan areas that have a major airport within 100 miles. An exact charge will be quoted prior to shipping. Keep in mind that we do not charge sales tax for all shipments outside of California. Delivery of Cremation Urns is between $15 -$75 to most addresses. Bronze Markers vary in delivery fees, but ususally run somewhere between $25-$75. Monuments and granite grave markers will be quoted a delivery charge based on the specific weight, distance and delivery time frame required. All delivery charges are non-refundable. Our Customer Service personnel are available to answer your questions from 10:00 a.m. to 6:00 p.m. Monday to Friday except for holidays. Messages left after hours will be returned the next business day morning. Customer Service can be reached at 877-723-5677.

You will be charged $300 for any shipment that is refused. John M. Harris Co. does not ship on Saturday or Sunday. All Shipments are subject to stock availability.

Sales Tax

John M. Harris Co. shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the State of California. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Cancellation Policy

Orders canceled after they are placed are subject to a 25% cancellation charge. You will be charged $600 for any shipment that is refused by the funeral home. All Shipments are subject to stock availability.


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